Support Center
We're here to help you and your furry friends
Welcome to DailyPaw Support! Our team is dedicated to ensuring you have the best experience with our pet care tracking application. Whether you have questions about features, need technical assistance, or want to provide feedback, we're here to help.
🐾 How We Can Help
Our support team can assist you with:
- App functionality and feature questions
- Technical issues and troubleshooting
- Account and coin purchase support
- Feedback and suggestions
- General inquiries about DailyPaw
Contact Us
Choose the contact method that works best for you:
Email Support
Send us a detailed message and we'll get back to you as soon as possible.
BD1UI418HEQ9@icloud.com⏰ Response Times
Email: We typically respond within 24-48 hours
Phone: Available during business hours (UK time)
Before You Contact Us
To help us assist you more efficiently, please have the following information ready:
- Your device model and iOS version
- DailyPaw app version (found in app settings)
- A detailed description of the issue or question
- Screenshots if applicable (for technical issues)
- Steps you've already tried to resolve the issue
🔧 Quick Tips
Many common issues can be resolved by:
- Restarting the DailyPaw app
- Checking your internet connection
- Updating to the latest app version
- Restarting your device
Feedback & Suggestions
We value your input! If you have ideas for new features, improvements, or general feedback about DailyPaw, please don't hesitate to reach out. Your suggestions help us make the app better for all pet owners.
Thank you for choosing DailyPaw to care for your beloved pets. We're committed to providing you with the best possible experience and support.